Additional FAQ's
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A. Yes, we understand that circumstances may change. Most orders typically ship the same day that they are received. If you need to modify or cancel your order, please contact our customer support within 3 hours of your purchase order at customerservice@holypacha.com or at store@holypacha.com. We will do our best to accommodate your request, depending on the order status.
A. The delivery time for your order may vary depending on factors such as your location, shipping method selected, and product availability. Generally, we strive to process and dispatch orders promptly to ensure timely delivery. Though most orders are processed within 24 hours, there can be an expected processing time of 24-72 hours. You can track the status of your order using the provided tracking information.
A. Yes, we stand behind the quality of our products. All unopened products carry a 30-day guarantee. Depending on the nature of the item, it may be accompanied by guarantees or warranties outlined in our terms and conditions. We prioritize customer satisfaction and strive to address any issues that may arise to ensure a positive experience.
A. Absolutely. We ensure that all products we offer are rigorously lab-tested for quality, potency, and safety. This testing confirms that our products meet strict standards for cannabinoid content and are free from harmful contaminants. We believe in transparency and trust, providing our customers with access to lab results also called Certificate of Analysis (COA) for peace of mind and informed choices.
A. At Holy Pacha, we provide a diverse selection of cannabinoid products including CBD (Cannabidiol), CBG (Cannabigerol), CBN (Cannabinol), and THC (Tetrahydrocannabinol). Our goal is to cater to a wide range of preferences and needs, ensuring high-quality and effective solutions for our clients.
A: We ship nationwide, with free shipping on orders over $50 value. Orders are processed promptly, ensuring that your products arrive as quickly as possible. For specific shipping information and rates, please visit our website Shipping Policy or contact us directly.
