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Additional FAQ's


A. Yes, we understand that circumstances may change. Most orders typically ship the same day that they are received. If you need to modify or cancel your order, please contact our customer support within 3 hours of your purchase order at customerservice@holypacha.com or at store@holypacha.com. We will do our best to accommodate your request, depending on the order status.

A. The delivery time for your order may vary depending on factors such as your location, shipping method selected, and product availability. Generally, we strive to process and dispatch orders promptly to ensure timely delivery. Though most orders are processed within 24 hours, there can be an expected processing time of 24-72 hours. You can track the status of your order using the provided tracking information.

A. No, we currently do not ship outside the U.S. Please note we ship to all 50 states in compliance with the 2018 Farm Bill and the purchaser bears all responsibility for compliance with state and local laws.
A: We stand behind the quality of our products. If you’re not satisfied with your purchase, you may return it within a specific timeframe for a refund or exchange. Please refer to our return policy on our website for detailed information.

A. Yes, we stand behind the quality of our products. All unopened products carry a 30-day guarantee. Depending on the nature of the item, it may be accompanied by guarantees or warranties outlined in our terms and conditions. We prioritize customer satisfaction and strive to address any issues that may arise to ensure a positive experience.

A. Placing an order is easy and convenient on our website. Simply browse our product categories, select your desired items, and proceed to checkout. We offer secure payment options and discreet shipping to ensure a smooth and private shopping experience. If you have any questions or need assistance during the process, our customer service team is here to help.

A. Absolutely. We ensure that all products we offer are rigorously lab-tested for quality, potency, and safety. This testing confirms that our products meet strict standards for cannabinoid content and are free from harmful contaminants. We believe in transparency and trust, providing our customers with access to lab results also called Certificate of Analysis (COA) for peace of mind and informed choices.

A. We proudly carry an array of reputable brands known for their quality and innovation in the cannabinoid market. These include Active Intelligence, Alcaline 88, Beak & Skiff, Cycling Frog, Earthy Now, Earthy Select, Incredmed, Lazarus Naturals, Nano / NTRL, R+R, Reaja, Sparkle City, Summit, and The Herbal Antidote. Each brand has been selected for its commitment to excellence and the unique benefits it offers to our customers.

A. At Holy Pacha, we provide a diverse selection of cannabinoid products including CBD (Cannabidiol), CBG (Cannabigerol), CBN (Cannabinol), and THC (Tetrahydrocannabinol). Our goal is to cater to a wide range of preferences and needs, ensuring high-quality and effective solutions for our clients.

A: We ship nationwide, with free shipping on orders over $50 value. Orders are processed promptly, ensuring that your products arrive as quickly as possible. For specific shipping information and rates, please visit our website Shipping Policy or contact us directly.

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